Shipping & Returns

SHIPPING POLICY

Once your package leaves our store you will receive an email notification that your parcel is on its way.

The parcel will arrive within approx. 3-8 business days, depending on the country of destination. 

All parcels are trackable through the methods provided by post. When your order has left
our shop you will receive a tracking number via email which you can use to track
your order status. In case you have not received a tracking number, please reach out to us at
info@balticbrilliant.com.

RETURN & EXCHANGE POLICY

We offer a 14-day return and exchange policy. You have 14 days from the date of delivery, for the item(s) to be received back at our store to be eligible for a return or exchange. For the return or exchange to be accepted the item(s) must be in unused condition, undamaged, unaltered, without scratches and in original packaging, including diamond certificates where applicable.